Other Writing

10 Years of Learning
by Mindy L. Hall, Ph.D.
Throughout 2006, Peak Development published a monthly web series called "10 Years of Learning," which looked back at the most important lessons learned over the company's first decade. Now, as the 10th Anniversary has come to a close, we're pleased to provide all of the essays from this series in one convenient volume. Whether you followed along with the series online or you're just discovering it now, we hope you find the ideas helpful in your work.

Textbook Chapters

"Competency-Based Culture Change"
by Mindy Hall
from "The Competency Casebook: Twelve Studies in Competency-Based Performance Improvement" Dubois, David D., ed. HRD Press, Inc., 1998.
Mindy Hall, in Chapter 9, describes how Rhone-Poulenc-Rorer, a global pharmaceutical corporation, used a competency-based approach to build a development culture across the North America zone of responsibility. Hall tracks for us how competencies were used throughout a five-stage change process. The change process included the following steps: creating a vision; generating energy and enthusiasm for the vision; building support for the change with key individuals; providing a common purpose, direction, and language; and, aligning key human resources systems (including recruitment, performance measurement, rewards, and so forth) to support and reinforce the desired culture.